Thank you for your support of The L4 Project. If you are unsatisfied with your purchase or if you require an exchange for a larger size, you have 14 days from the date the product was received to submit a request for an exchange. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange. Full refunds will only be granted if the product is defective or the quality of the garment is not up to standard.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, please use the return portal on our site. Please enter your order number which begins with "L4P" on your receipt and we will process this return ASAP. All orders should be shipped back to our address located at 2048 Akron Peninsula Rd Akron, OH 44313.
We will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: The L4 Project, 2048 Akron-Peninsula Rd, Akron OH 44313, United States.
To return your product, you should mail your product to: The L4 Project, 2048 Akron-Peninsula Rd, Akron OH 44313, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.